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Voice of the customer
Results: 279

#	Item
81	Flow Energy: The story of a unique utilities company Is there such a thing as an exciting energy supplier? If there is, Flow Energy is it. This Add to Reading List Source URL: www.vocalcom.com Language: English - Date: 2013-08-30 12:52:31 Interactive voice response Customer service Technology Customer experience management Business Customer experience
82	Delivering Customer Communications in the Age of Modern Messaging Add to Reading List Source URL: www.doculabs.com Language: English - Date: 2011-12-28 12:37:25 Voice-mail Customer experience Information Services Procurement Library Internal communications Unified communications Marketing Information technology management Business
83	Smart Multichannel Customer Interaction Management at Iberdrola, one of the world’s largest utilities In the last decade Iberdrola has experienced a Add to Reading List Source URL: www.altitude.com Language: English - Date: 2013-01-07 09:25:10 Measurement Iberdrola Altitude Software Contact manager Electricity meter Customer experience management Energy Interactive voice response Technology
84	11923_CSSP_CS_LitRev_FNL.indd Add to Reading List Source URL: www.cssp.org Language: English - Date: 2010-10-29 18:13:15 Consumer behaviour Customer satisfaction Service quality Customer service Customer experience Customer Loyalty business model Voice of the customer Customer retention Marketing Business Customer experience management
85	Customer Analytics The three-minute guide Customer Analytics The three-minute guide 1 Why it matters now Add to Reading List Source URL: public.deloitte.com Language: English - Date: 2014-10-17 18:22:13 Customer experience management Customer analytics Deloitte Analytics Voice of the customer Customer insight Business analytics Predictive analytics Business Marketing Business intelligence
86	Product Planning And Development Process Hans Hjort Hans Hjort Consulting Add to Reading List Source URL: qfdcapture.com Language: English - Date: 2012-09-14 16:46:11 Systems theory Reliability engineering Systems engineering process Verification and validation Voice of the customer New product development Software development process Validation Verification Systems engineering Science Systems science
87	Customer Case Study “We’re a small law firm, and we don’t have a lot of margin for error in the services we choose. MegaPath Hosted Voice saves us $1000 a month. I also appreciate MegaPath’s responsive customer s Add to Reading List Source URL: www.megapath.com Language: English - Date: 2015-04-13 19:49:15 Speakeasy Voice over IP Voice-mail Voice call continuity Technology Electronic engineering Electronics
88	Call Recording & Quality Management Solutions Why Majuda Voice™? Today’s customers demand increasingly higher standards of service. This and the ever-constricting challenges of corporate governance and regulatory c Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:24:25 Customer experience management Automation Information technology management Call centre Electronic engineering Customer support PanTerra Networks Call-recording software Technology Computer telephony integration Telephony
89	Customer Case Study “MegaPath’s Ethernet service finally gives us a great alternative to fiber. MegaPath Ethernet gives us the same speed and quality of service as fiber, but at a much lower cost.” Add to Reading List Source URL: www.megapath.com Language: English - Date: 2015-04-13 19:49:16 Voice over IP Voice-mail Electronics Ethernet Network architecture Covad Network topology Broadband Electronic engineering Videotelephony
90	Customer Case Study “We manage a wealth of properties, including more than 5,000 multi-family units, so we couldn’t afford to go without a phone system during a lengthy switchover. MegaPath offered the shortest imple Add to Reading List Source URL: www.megapath.com Language: English - Date: 2015-04-13 19:39:26 Videotelephony Automated attendant Automation Business telephone system Voice-mail Receptionist Voice over IP Telephony Electronic engineering Technology

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